Terms and Conditions

Welcome to Asheville Custom Saunas. By visiting, browsing, or interacting with this website, you agree to the Terms and Conditions outlined below. These terms govern your use of our website, content, forms, and communications. If you do not agree with these terms, please discontinue use of this website.

1. Purpose of This Website

ashevillecustomsaunas.com provides information about sauna-related services available in Asheville and surrounding Western North Carolina communities.

Services described on this website may include custom indoor saunas, custom outdoor saunas, infrared saunas, commercial saunas, pre-built sauna options, and steam generator equipment for residential and commercial steam shower projects.

Images, renderings, videos, layouts, and other visual materials displayed on this website may be illustrative and may not represent a specific completed project.

2. User Eligibility

By using this website, you confirm that you are at least 18 years old and legally permitted to enter into binding agreements. This website is intended for users located within the United States.

3. Website Use and Intellectual Property

Unless otherwise stated or credited, the text, design, graphics, logos, images, and other original website content are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially use website content without prior written permission.

Users may not attempt to interfere with the security, operation, availability, or functionality of this website.

4. Informational Disclaimer

Information provided on this website is for general informational and marketing purposes and should not be considered a substitute for a project-specific consultation.

Sauna dimensions, materials, equipment requirements, electrical needs, installation methods, site conditions, pricing, availability, and project timelines vary by project.

Final recommendations, pricing, scope of work, and responsibilities are determined through the applicable proposal, agreement, purchase documentation, or other written project documents.

5. Requests for Quotes and Consultations

Submitting a contact form, requesting a quote, making a phone inquiry, or scheduling a consultation does not create a binding service agreement.

Project pricing, availability, scheduling, materials, equipment, responsibilities, and scope of work are not final until confirmed in writing.

6. Contractors and Licensed Trades

Some sauna projects may involve work performed by other contractors or licensed trades, including electrical, plumbing, structural, site preparation, waterproofing, tile, glass, or other construction work.

Electrical wiring and final electrical connections must be completed by a licensed electrician.

Permit requirements vary according to the project and work being performed. Required permits are handled by the appropriate contractor or licensed trade responsible for that portion of the project unless otherwise stated in a written agreement.

Asheville Custom Saunas currently supplies steam generator equipment rather than constructing tiled steam rooms. Steam enclosure construction, including waterproofing, tile, plumbing, drainage, glass, and electrical work, is completed by the appropriate contractors and licensed trades.

7. Pre-Built Saunas

Asheville Custom Saunas offers selected pre-built sauna options. Available products, manufacturers, specifications, delivery methods, and setup services may change over time.

Depending on the sauna model and project, delivery, moving, assembly, or on-site setup support may be available for units purchased through Asheville Custom Saunas.

Unless specifically agreed to in writing, the website should not be interpreted as an offer to install every customer-owned sauna kit or every sauna brand available from third-party sellers.

8. Third-Party Links, Products, and Services

This website may reference or link to third-party websites, manufacturers, products, contractors, suppliers, or services.

Asheville Custom Saunas is not responsible for the content, availability, accuracy, warranties, privacy practices, or policies of independent third parties.

9. Privacy and Communication Consent

By submitting information through this website, you acknowledge our Privacy Policy and authorize contact regarding your inquiry by phone, email, or SMS.

If you provide a mobile phone number, you may receive messages related to your inquiry or project. Message frequency may vary and standard carrier rates may apply.

You may opt out of SMS communications by replying STOP. You may request assistance by replying HELP.

10. Limitation of Liability

To the fullest extent permitted by law, Asheville Custom Saunas shall not be responsible for losses or damages resulting solely from use of this website or reliance on general information presented on it.

We make reasonable efforts to maintain accurate information, but website content may change and may not reflect every project condition, manufacturer specification, local requirement, or service limitation.

11. Updates to These Terms

These Terms and Conditions may be updated from time to time. Revised terms become effective when published on this website.

Continued use of the website after an update constitutes acceptance of the revised terms.

12. Contact Us

For questions regarding these Terms and Conditions, contact:

Asheville Custom Saunas
(828) 752-8223
ashevillecustomsaunas.com